RETURNS

Returns

If you need to return your item, please follow the steps below:

• In your delivery you will have received an INVOICE. Please  include with any returned items.
•  We cannot process your return without the information on this form.

- The item must be in re-saleable condition and returned to the store within 14 days of receipt of delivery.

- All return items must be unworn, unwashed with tags in place, and with an INVOICE or receipt.

- We cannot guarantee return of item so we do strongly encourage you to please send it via tracked post. Should any uninsured items be damaged during the returns process please note that you will be responsible for them.

- Please note we do not offer a free returns policy, you are responsible for the full cost of returning any items and this will not be reimbursed.

 

Refunds

We will refund your payment within 8-10 days of receiving and processing your return.

The refund can only be made to the same method on which you originally paid.

Your bank may take additional time to process the refund Please allow up to 7 business days from items being received to seeing the refund on your account.

If this has not occurred within this period please contact us.